wickedclothes:

Totoro Messenger Bag
This My Neighbor Totoro messenger bag is made of canvas with leather accents. Every bag comes with a My Neighbor Totoro postcard. Currently on sale for just $27.29 at Amazon! wickedclothes:

Totoro Messenger Bag
This My Neighbor Totoro messenger bag is made of canvas with leather accents. Every bag comes with a My Neighbor Totoro postcard. Currently on sale for just $27.29 at Amazon! wickedclothes:

Totoro Messenger Bag
This My Neighbor Totoro messenger bag is made of canvas with leather accents. Every bag comes with a My Neighbor Totoro postcard. Currently on sale for just $27.29 at Amazon!

wickedclothes:

Totoro Messenger Bag

This My Neighbor Totoro messenger bag is made of canvas with leather accents. Every bag comes with a My Neighbor Totoro postcard. Currently on sale for just $27.29 at Amazon!

thejory:

pitbull:

Back from the dead to tell you Never stop the party #dale

OH SHIT

(via seba-ciel)

zooeyclairedeschanel:

i found my new favorite twitter
zooeyclairedeschanel:

i found my new favorite twitter
zooeyclairedeschanel:

i found my new favorite twitter

I hope I’m doing this right haha. sneak peek at another page.

#panthertattoo #wip #traditionaltattoo #traditionalflash

sorryyouruinedyourself:

artist of the day 6/?
Cute designs by Kelly McGrath! (USA)
sorryyouruinedyourself:

artist of the day 6/?
Cute designs by Kelly McGrath! (USA)
sorryyouruinedyourself:

artist of the day 6/?
Cute designs by Kelly McGrath! (USA)
sorryyouruinedyourself:

artist of the day 6/?
Cute designs by Kelly McGrath! (USA)
sorryyouruinedyourself:

artist of the day 6/?
Cute designs by Kelly McGrath! (USA)

kombateli:

The opposite of albinism called melanism, a recessive trait where the skin and fur are all black.

(via coymermaids)

winladen:

10 Customer Success Growth Hacks to Increase LTV
Hacks:
1) Pitch Your CSM ProgramSuccess Guaranteed
2) Time to First Value (TTFV)Identify the quickest win and plan to get there
3) Success Goal Kick-Off MeetingSchedule this meeting with your last customer (and all going forward)
4) Ban the Check-In CallIdentify a Value-Added Reason to call your top 10 customers today (then do it)
5) Mutually Assured Success"Is that still why you brought?" and "Are we delivering what we said we would?"
6) People Power Retention Engine Identify your 3x3: 3 ppl from your top 10 customers, and 3 from your team; meet
7) Orchestrated AdvocacyIdentify the “Promoters” on your last NPS and become their fan
8) Accelerate Upsell Cycle Create plan to get 5 newest customers to first upsell point in half the normal time
9) Churn Hazard Early Warning System (C.H.E.W.S.)Identify 5 non-usage churn threats and build an alert system around that
10) Celebrate Your Customers’ SuccessBuy a gong!
http://www.slideshare.net/GainsightHQ/10-customer-success-growth-hacks
winladen:

10 Customer Success Growth Hacks to Increase LTV
Hacks:
1) Pitch Your CSM ProgramSuccess Guaranteed
2) Time to First Value (TTFV)Identify the quickest win and plan to get there
3) Success Goal Kick-Off MeetingSchedule this meeting with your last customer (and all going forward)
4) Ban the Check-In CallIdentify a Value-Added Reason to call your top 10 customers today (then do it)
5) Mutually Assured Success"Is that still why you brought?" and "Are we delivering what we said we would?"
6) People Power Retention Engine Identify your 3x3: 3 ppl from your top 10 customers, and 3 from your team; meet
7) Orchestrated AdvocacyIdentify the “Promoters” on your last NPS and become their fan
8) Accelerate Upsell Cycle Create plan to get 5 newest customers to first upsell point in half the normal time
9) Churn Hazard Early Warning System (C.H.E.W.S.)Identify 5 non-usage churn threats and build an alert system around that
10) Celebrate Your Customers’ SuccessBuy a gong!
http://www.slideshare.net/GainsightHQ/10-customer-success-growth-hacks

winladen:

10 Customer Success Growth Hacks to Increase LTV

Hacks:

1) Pitch Your CSM Program
Success Guaranteed

2) Time to First Value (TTFV)
Identify the quickest win and plan to get there

3) Success Goal Kick-Off Meeting
Schedule this meeting with your last customer (and all going forward)

4) Ban the Check-In Call
Identify a Value-Added Reason to call your top 10 customers today (then do it)

5) Mutually Assured Success
"Is that still why you brought?" and "Are we delivering what we said we would?"

6) People Power Retention Engine 
Identify your 3x3: 3 ppl from your top 10 customers, and 3 from your team; meet

7) Orchestrated Advocacy
Identify the “Promoters” on your last NPS and become their fan

8) Accelerate Upsell Cycle 
Create plan to get 5 newest customers to first upsell point in half the normal time

9) Churn Hazard Early Warning System (C.H.E.W.S.)
Identify 5 non-usage churn threats and build an alert system around that

10) Celebrate Your Customers’ Success
Buy a gong!

http://www.slideshare.net/GainsightHQ/10-customer-success-growth-hacks